Wolviston Primary School
The Green
Wolviston
County Durham
TS22 5LN
Tel: 01740 644374
Email: enquiries@wolviston.org.uk
The school office is open from 8.30am to 4.00pm. Out of these times, please leave a clear message on the school answer phone, or send us an email. We will get back to you.
If you need to contact a member of staff during After School Club, please telephone 01740 486889. Lines are open between 3.10pm and 5.40pm. Please Note: After School Club leaders will not be able to assist you with school related queries.
Headteacher: Miss K Denton
Executive Headteacher: Miss L Amerigo
Chair of Governors: Mrs. V. Morrow c/o Wolviston Primary School, The Green, Wolviston, County Durham, TS22 5LN
SENCO: Miss K Denton
School Office Manager: Mrs. L Clark
Prince Regent Street Trust
Company Number: 11474011
Hartburn Primary School,
Adelaide Grove,
Stockton on Tees,
TS18 5BS
CEO Mrs. J. Armstrong
Concerns and Complaints
We recognise that from time to time we make mistakes. When a concern arises, we want parents and carers to feel comfortable to discuss the issue with us as soon as possible. It is always our intention to work closely with parents and carers to resolve any issue that may arise.
Where possible, please speak to your child’s class teacher on the day of the concern, hopefully the problem can be quickly resolved. If this is not possible, or you need more time to discuss the matter, you can:
- contact the office, for an appointment to meet with your child’s class teacher
- write a letter to the head teacher clearly stating your concern
In the first instance your child’s class teacher will contact you to arrange a mutually convenient time when you can share your concerns and a way to address the issue can be agreed. If, after this meeting, you feel the problem has still not been resolved, please ask at the office to arrange an appointment with Mrs Hawes, the Head Teacher.
If the concern is regarding Mrs Hawes, please email the chair of governors via enquiries@wolviston.org.uk
Please see our Complaints Policy for further details. You can view this by clicking here.